Australian health platform
Wesley Pharmacy · ScriptStream
Specialist prescribing workflows, Australian health-service integration and conformance support carried the product into early production.
Read the customer storyAn Australian project lead and one engineering team.
Your Australian project lead works with you on scope, costs and release decisions. Engineers in Australia and Vietnam share the brief and show you working software, keeping questions with the people who can resolve them through delivery and support.
Our story
An established engineering business with a wider global reach.
Twin Software Solutions began in Vietnam in March 2012. Enterprise delivery and property CRM became foundations of the business, followed by broader customer-data, mobile and operational platform work.
Twin Global Solutions Pty Ltd was established in Australia in 2023 as the group’s global headquarters. Our Australian and Vietnamese teams work as one group, combining client leadership, product knowledge and engineering experience for organisations in Australia and the wider Asia-Pacific.
Company history: Twin Software Solutions. The milestones below describe the group’s historical development.
Client work
See the work and teams behind the software.
Start with ScriptStream, where Twin worked with Wesley Pharmacy Group on Australian specialist prescribing, or Mitsubishi Motors Vietnam, where dealer sales and workshop teams needed connected applications.
CRM and dealer applications
Mitsubishi Motors Vietnam
Sales and service CRM, staff and owner applications, and SAP DMS integration connected work across the dealer relationship.
Read the customer story
Enterprise Data Hub
Suntory PepsiCo Vietnam
DMS, SAP, MEMS, CMMS and Excel information formed a shared data foundation serving seven business functions.
Read the customer story
Connected health
OMRON Healthcare
Compatible devices, mobile measurement history and a Patient Data Platform brought the original OMRON Singapore experience together.
Read the customer story-
2012
Twin Software Solutions founded in Vietnam
The founding company established Twin’s engineering culture, product capability and long-term operating base.
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2018
Established real-estate CRM experience
Twin Software Solutions’ company history records more than 100 agencies using its real-estate CRM monthly in 2018.
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2019
Cloud and customer-data experience
The O2O Solutions platform launched in 2019, connecting online and offline customer journeys. Twin’s company history also records its Google Technology Partner recognition.
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2023
Australian global headquarters
Twin Global Solutions Pty Ltd was established in Australia to lead global strategy, client relationships, partnerships and international growth.
Product heritage
Customised solutions, Twin CRM and PangoCDP.
Our product experience helps us judge what to configure, connect or build around the work your organisation needs to do.
Customised solutions
Develop applications, specialist workflows, enterprise data platforms and integrations around the organisation’s operating needs. Retain the systems that work and build the parts that need a tailored solution.
Explore customised solutions ↗Twin CRM
Keep enquiries, customer history and the next sales or service action together, with configuration shaped around your team.
Explore Twin CRM ↗PangoCDP
Bring connected customer information into profiles, relevant audiences and dynamic marketing flows. Use that foundation for continuing communication, engagement and reporting where the programme needs it.
Explore PangoCDP ↗Leadership
Our Australian leadership works directly with clients on priorities, project decisions and commercial responsibilities. Our engineering teams in Australia and Vietnam work together on design, build and support.
Tommy Trung Hau Nguyen
Chief Executive Officer
Leads the integrated Twin group across strategy, product direction and long-term growth, connecting its Vietnam foundation with the Australian headquarters.
David Le
Global Partnerships Director
Leads global partnerships and market development from Australia, helping organisations and technology partners shape commercially practical opportunities.
How we think
We learn how the business works, choose a useful starting point and connect product decisions with engineering. The people using, operating and improving the system remain part of that discussion through delivery and beyond release.
Understand the real work
Understand the people, decisions, records and constraints before choosing the technology.
Build for long-term use
Create platforms that can be supported, improved and adapted as the organisation changes.
Connect the whole operation
Consider the user experience, team handovers, data and connected systems as parts of the same service.
Stay involved after release
Agree support, listen to users and turn operating experience into prioritised improvements as the platform develops.
The next chapter
Bring the next business challenge to Twin.
Discuss the system, customer journey or data foundation you want to improve. We bring established delivery experience, product knowledge and involved leadership to the conversation.