RIO
RIO is Twin’s property technology suite and the foundation of its customer and sales capabilities. Twin CRM is the only RIO product currently presented to global markets.
One Twin group, built across Australia and Vietnam
Since 2012, Twin has grown from a Vietnamese software and product company into an integrated technology group led from Australia. Our Australian and Vietnam teams operate as one business, combining local leadership, established engineering capability and a shared long-term direction.
Our story
From Vietnam to Global Growth
Founded in Vietnam as Twin Software Solutions in 2012, Twin began with a small, ambitious team and a clear vision for building technology that solves complex business problems. By 2018, Twin had become Vietnam’s premier real-estate technology provider and its top CRM provider, with more than 100 property developers and agencies using its CRM and sales solutions. In 2019, Twin was recognised as a Google Cloud Technology Partner and launched its O2O Solutions platform, endorsed by Google for connecting online and offline customer journeys.
In 2023, Twin Global Solutions Pty Ltd was established in Australia as the group’s global headquarters, beginning the next stage of international growth. Today, Twin serves organisations across Australia, Vietnam and the wider Asia-Pacific, bringing more than 14 years of product, platform and enterprise delivery experience. That history gives our clients proven technical expertise, sound delivery judgement and a long-term partner committed to continuous improvement.
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2012
Twin Software Solutions founded in Vietnam
The founding company established Twin’s engineering culture, product capability and long-term operating base.
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2018
Real-estate CRM leadership
Twin had become Vietnam’s top real-estate CRM provider, with more than 100 property developers and agencies using Twin CRM and related sales solutions.
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2019
Google Cloud partnership milestone
The milestone strengthened Twin’s cloud capability and supported the continued development of enterprise platforms and products.
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2023
Australian global headquarters
Twin Global Solutions Pty Ltd was established in Australia to lead global strategy, client relationships, partnerships and international growth.
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Today
Engineering, owned products and selected partnerships
Twin now brings together enterprise engineering, the Twin-owned RIO product suite and carefully governed technology partnerships for customers in Australia and global markets.
Product heritage
Twin has built products as well as bespoke platforms
Years of work in property and customer operations led to RIO, Twin’s own property-technology suite. Twin CRM is the RIO product approved for global presentation, while bespoke engineering supports property-operation requirements that extend beyond CRM.
Twin CRM
Supports customer, lead, sales, service and relationship workflows. Its property-market success established an important part of Twin’s platform and customer-data heritage.
CRM and customer data platformsProperty operations platforms
Purpose-built workflows can connect leasing, occupancy, resident services, work orders and reporting around a property organisation’s operating model.
Platform and workflow engineeringLeadership
At Twin Global, our strength comes from people who understand both business and technology. Our Australian leadership works closely with clients to provide clear direction, accountability and industry insight, while our engineering teams in Vietnam bring the technical depth and scale required to deliver complex enterprise platforms.
Tommy Trung Hau Nguyen
Chief Executive Officer
Leads the integrated Twin group across strategy, product direction and long-term growth, connecting its Vietnam foundation with the Australian headquarters.
David Le
Global Partnerships Director
Leads global partnerships and market development from Australia, helping organisations and technology partners shape commercially practical opportunities.
How we think
We are more than a software development team. We work as a long-term technology partner, bringing together strategists, product specialists and engineers to solve difficult operational problems. Where standard software falls short, we design tailored, secure and reliable platforms that support your organisation today and evolve with it over time.
Understand the real work
Understand the people, decisions, records and constraints before choosing the technology.
Build for long-term use
Create platforms that can be supported, improved and adapted as the organisation changes.
Keep ownership clear
Make product ownership, responsibilities and important decisions explicit from the beginning.
Learn and improve together
Share knowledge across teams and use delivery experience to make the next decision better.
The next chapter
Established foundations. A clearer global direction.
Twin’s future is built on the same strengths that brought the group this far: involved leadership, established engineering capability, owned products and long-term customer relationships.