CRM Provider
in Real Estate
Online to Offline Customer Relationship Management
Twin CRM integrates offline interactions with online marketing to deliver a seamless customer experience.
Request a Demo
About TWIN CRM
Bring your business closer to
customers with our TWIN CRM platform.
Twin CRM gathers customer preference data and engages clients through digital platforms like websites and social media. This data is then used to personalize offline interactions, such as phone calls or in-store visits, creating a seamless bridge between online and offline channels to enhance customer loyalty and retention.
#1
100+
Developers &
Real Estate Agencies
Real Estate Agencies
12+
Years of
experiences
experiences
150+
Professional
Engineers
Engineers
6+
Solutions for 6
Industries
Industries
OUR SERVICES
Customised Solutions for 6 Industries
Our TWIN CRM Platform is designed to meet your industry's specific needs, offering the adaptability and flexibility to align with your unique business processes.
360-degree Customer Profile
Integrate customer data from online and offline touchpoints to build a comprehensive understanding of each individual.
Insights and Analytics
Gain valuable insights into customer behaviour, conversion rates, and campaign effectiveness, both online and offline, to refine your strategies continually.
Omni-Channel Communication
Engage with your customers effortlessly across multiple channels, including email, SMS, social media, or face-to-face interactions
Our Top Features
Offering adaptability and flexibility to align with your unique business processes.
Marketing Campaign Management
Create, execute, and monitor all your marketing campaigns, including email, SMS, social media.Stay in control for better-informed marketing decisions.
Capture Potential Customer
Automatically capture and store customer information provided via form, comments, chats and messages (with name and phone number)
Messaging Automation
Supercharge your outreach with automated SMS and email delivery, ensuring timely and personalised communication.
Comprehensive Contact History
Gain valuable insights with a complete history of all interactions, including calls, emails, SMS, social media, meetings, and notes linked to each contact.
Lead and Communication Management
Assign leads to specific team members for rapid follow-up and foster communication, boosting customer engagement.
GLOBAL PARTNERS
Certified Google Cloud Technology Partner
In 2019, Twin Software Solutions proudly became a certified Google Cloud Technology partner. We offer Customer Data Platform (CDP) and Customer Relationship Management (CRM) solutions, all built on Google Cloud Platform. Additionally, we provide professional services for Google Cloud and G Suite.
TWIN on Global Network of
Google Cloud Partners
Google Cloud Partners
OUR PARTNERS
We forge dynamic partnerships with leading companies to deliver outstanding value to you.
By partnering with top-tier technology and service providers, we aim to deliver comprehensive solutions that address our customers’ challenges. Together with our partners, Twin Global helps customers optimize financial and organizational opportunities while minimizing risks and reducing costs.
OUR CLIENTS
Top-tier clients & Success Stories
Our ultimate TWIN CRM platform is designed to unlock your business's true potential.
With 12+ years of experience and 150+ professional engineers, we deliver cutting-edge solutions tailored to 6 industries.
With 12+ years of experience and 150+ professional engineers, we deliver cutting-edge solutions tailored to 6 industries.
Happy Clients
Around the world
Mitsubishi Motors
Discover how Mitsubishi Motors Vietnam enhanced their customer management with our O2O CRM sales solution. Twin Global helped Mitsubishi Motors gain a comprehensive view of their customers’ journeys, enabling data-driven decisions, timely re-engagement, and stronger relationships.
VIEW CASE STUDY
Unilever
Twin Global's O2O CRM solution has transformed Unilever's customer interactions, streamlining processes with greater efficiency and precision throughout the entire customer journey, from marketing to order placement. Additionally, the introduction of a dedicated mobile app has greatly improved the performance and responsiveness of Unilever's technicians in meeting customer needs.
VIEW CASE STUDY
Kao
By developing a custom loyalty system and mobile app for KAO, we have transformed their sales and loyalty programs. This innovation has established efficient sales channels and strengthened customer relationships, providing convenience, personalized experiences, and attractive rewards.
VIEW CASE STUDY
CHOOSE YOUR PLAN
The cornerstone of our success is the Twin Global partner network, which drives remarkable achievements.
Standard
TWIN CRM
Organize contacts, leads, and conversations efficiently with essential starter tools.
$10
seat / month
Total$30 / month
Billed annually
Unlimited customizable pipelines Unlimited customizable pipelines
Unlimited contacts Unlimited contacts
Unlimited boards Unlimited boards
Templates for lead, contact & deal
management Templates for lead, contact & deal
management
iOS & Android apps iOS & Android apps
Unlimited free viewers Unlimited free viewers
Create a dashboard based on 1 board Create a dashboard based on 1 board
Pro
TWIN CRM
Organize contacts, leads, and conversations efficiently with essential starter tools.
$19
seat / month
Total$57 / month
Billed annually
Unlimited customizable pipelines Unlimited customizable pipelines
Unlimited contacts Unlimited contacts
Unlimited boards Unlimited boards
Templates for lead, contact & deal
management Templates for lead, contact & deal
management
iOS & Android apps iOS & Android apps
Unlimited free viewers Unlimited free viewers
Create a dashboard based on 1 board Create a dashboard based on 1 board
Timeline & Gantt views Timeline & Gantt views
Enterprise
TWIN CRM
Customization, seamless workflows and insightful reports for evolving businesses.
seat / month
Lead scoring Lead scoring
Team goals Team goals
Advanced analytics (dashboards up to 50 boards) Advanced analytics (dashboards up to 50 boards)
Account management Account management
Documents for sales Documents for sales
Enterprise-scale automations & integrations Enterprise-scale automations & integrations
Enterprise-grade security & governance Enterprise-grade security & governance
Multi-level permissions Multi-level permissions
HIPAA Compliance HIPAA Compliance
Standard
TWIN CRM
Organize contacts, leads, and conversations efficiently with essential starter tools.
$10
seat / month
Total$30 / month
Billed annually
Unlimited customizable pipelines Unlimited customizable pipelines
Unlimited contacts Unlimited contacts
Unlimited boards Unlimited boards
Templates for lead, contact & deal
management Templates for lead, contact & deal
management
iOS & Android apps iOS & Android apps
Unlimited free viewers Unlimited free viewers
Create a dashboard based on 1 board Create a dashboard based on 1 board
Pro
TWIN CRM
Organize contacts, leads, and conversations efficiently with essential starter tools.
$19
seat / month
Total$57 / month
Billed annually
Unlimited customizable pipelines Unlimited customizable pipelines
Unlimited contacts Unlimited contacts
Unlimited boards Unlimited boards
Templates for lead, contact & deal
management Templates for lead, contact & deal
management
iOS & Android apps iOS & Android apps
Unlimited free viewers Unlimited free viewers
Create a dashboard based on 1 board Create a dashboard based on 1 board
Timeline & Gantt views Timeline & Gantt views
Enterprise
TWIN CRM
Customization, seamless workflows and insightful reports for evolving businesses.
seat / month
Lead scoring Lead scoring
Team goals Team goals
Advanced analytics (dashboards up to 50 boards) Advanced analytics (dashboards up to 50 boards)
Account management Account management
Documents for sales Documents for sales
Enterprise-scale automations & integrations Enterprise-scale automations & integrations
Enterprise-grade security & governance Enterprise-grade security & governance
Multi-level permissions Multi-level permissions
HIPAA Compliance HIPAA Compliance
Standard
TWIN CRM
Organize contacts, leads, and conversations efficiently with essential starter tools.
$10
seat / month
Total$30 / month
Billed annually
Unlimited customizable pipelines Unlimited customizable pipelines
Unlimited contacts Unlimited contacts
Unlimited boards Unlimited boards
Templates for lead, contact & deal
management Templates for lead, contact & deal
management
iOS & Android apps iOS & Android apps
Unlimited free viewers Unlimited free viewers
Create a dashboard based on 1 board Create a dashboard based on 1 board
Pro
TWIN CRM
Organize contacts, leads, and conversations efficiently with essential starter tools.
$19
seat / month
Total$57 / month
Billed annually
Unlimited customizable pipelines Unlimited customizable pipelines
Unlimited contacts Unlimited contacts
Unlimited boards Unlimited boards
Templates for lead, contact & deal
management Templates for lead, contact & deal
management
iOS & Android apps iOS & Android apps
Unlimited free viewers Unlimited free viewers
Create a dashboard based on 1 board Create a dashboard based on 1 board
Timeline & Gantt views Timeline & Gantt views
Enterprise
TWIN CRM
Customization, seamless workflows and insightful reports for evolving businesses.
seat / month
Lead scoring Lead scoring
Team goals Team goals
Advanced analytics (dashboards up to 50 boards) Advanced analytics (dashboards up to 50 boards)
Account management Account management
Documents for sales Documents for sales
Enterprise-scale automations & integrations Enterprise-scale automations & integrations
Enterprise-grade security & governance Enterprise-grade security & governance
Multi-level permissions Multi-level permissions
HIPAA Compliance HIPAA Compliance
Need help choosing the right plan?
Essentials
Contacts database
Unlimited
Unlimited
Unlimited
Maximum number of seats
Unlimited
Unlimited
Unlimited
Web forms to capture leads
Templates for lead, contact, & deal management
Unlimited customizable pipelines
Unlimited boards
Unlimited docs
Over 20 column types
200+ templates
iOS and Android apps
Unlimited free viewers
Lead management
Account and contact management
Deal management
Items
Unlimited
Unlimited
Unlimited
File storage
5 GB
100 GB
100 GB
Activity log
1 week
1 year
1 year
Customer relationship
2-way email integration with Gmail and Outlook
Activity management
Quotes & invoices
Email templates with custom parameters
Email tracking & automations
Mass emails
Mass email tracking
HTML editor for mass email
Google Calendar sync
Customizable email signatures
Productivity
Customizable notifications
AI email generator
Merge duplicate data
Integrations
250 actions / month
25,000 actions / month
25,000 actions / month
Automations
250 actions / month
25,000 actions / month
month
Docusign integration
Aircall integration
PandaDoc integration
MailChimp integration
Hubspot integration
Facebook Ads integration
Time tracking
Formula column
Salesforce integration
Lead scoring
Duplicate warning
Insights & reporting
Sales forecasting
Sales analytics
Advanced analytics
Team goals
Unlimited dashboards
1 board per dashboard
Combine up to 10 boards
Combine up to 10 boards
Post sales management
Account management
Client projects
Collection tracking
Sales operations
Headcount planning
Sales team onboarding
Sales collateral
Documents for sales
Legal and security requests
Collaboration
Headcount planning
Sales team onboarding
Sales collateral
Documents for sales
Legal and security requests
Views & reporting
Kanban view
Timeline view
Calendar view
Map view
Chart view
Workload
Support
Self-serve knowledge base
24/7 customer support
Daily live webinars
Dedicated customer success manager
99.9% uptime SLA
TWIN GLOBAL
Twin Global aims to deliver the best solutions for our customers
At Twin Global, we believe the future of business is in blending online and offline experiences. Our TWIN CRM platform empowers you to break traditional boundaries, providing your customers with a seamless and enjoyable journey.
Request a Demo
